The local workspace owner can change their password while signed in. This credential is separate from the customer portal and backup passwords.

Steps

  1. Open owner security

    Open Workspace Settings → Change Owner Password while signed in as the workspace owner.

  2. Enter credentials

    Enter Current owner password, New password or passphrase, and Confirm new password. Follow the validation feedback shown by the form.

  3. Review the effect

    Continue to Confirm password change. The change signs out every local session and requires Windows Hello to be set up again. The offline recovery code remains independent.

  4. Sign in again

    Confirm the change, then use Continue to sign in and enter the new password. Re-enrol Windows Hello if you use it.

If the current password is unavailable, use Recover owner access with the offline code. Do not use an auditor or customer-portal credential for this task.